Terms for the walk.
Short, and in plain English. This covers the $100 walk: what you are buying, what the report is and is not, and what we do with the readings we take on your block. If anything here disagrees with your confirmation email, the email is the one that counts and this page is the mistake. Tell us and we will fix it.
Last updated 21 August 2026.
What you are buying
The same six promises that sit on the booking page, in one place.
- A three-hour window, at least an hour of measurement. You pick the window and we arrive inside it. It is not an appointment time, and we do not pretend to know the minute we will be on your block.
- $100, charged when you book. One payment, no invoice later, nothing recurring. Stripe handles the card and sends the receipt.
- Your report within one working day of the walk, by email, to the address you gave us.
- Cancel free up to one day ahead for a full refund, using the link in your confirmation email. Inside 24 hours we cannot cancel, because the time is already set aside for you.
- Where we walk: mainland Brooklyn, Queens on the G, and Manhattan, roughly an hour from Crown Heights.
- If we have to move your time, which is rare, we offer you a nearby window, and a full refund if that does not work for you.
What the report is, and what it is not
The report describes what a sound sensor recorded on the sidewalk, near the place you asked us to walk, on the dates and inside the window the report names. That is a picture of those hours and not a guarantee about the address. Weather, traffic, a delivery truck, a street fair and the day of the week all move the numbers, and a walk on another day would give you different ones.
Our sound levels come from a phone sensor calibrated against a reference app, not from a certified meter, so we rank blocks against each other rather than against a legal threshold.
So the report is measurement we stand behind as measurement, and it is not evidence. It is not written for a complaint, a lease negotiation, a dispute with a neighbour or a landlord, an insurance claim, a court filing, or a test against a noise code limit, and we do not back it for any of those. What you decide after reading it is your decision, and the consequences of that decision are yours. We are not liable for them.
What we do with the readings
Your walk makes the map better for everyone. It never becomes a public record of your address. Both halves of that matter, so here they are separately.
What we do not do
We do not publish the raw readings from your walk, and we do not sell them, to a landlord, a broker, a data company or anyone else. Your walk does not appear on the public map as an identifiable walk of your address, and the address you gave us is not published.
What we do
We reserve the right to fold the measurements into our noise models, and to publish and sell statistics aggregated from them: a block, a neighbourhood, a citywide surface.
The two are different numbers, which is what keeps them apart. Your report is measured, in decibels, on streets we walked. What the public map shows away from those streets is modelled: a 0 to 100 Rumble score. That score is a rank, not a level: 90 means louder than 90% of the streets we model. It is derived from the shape of a street and from everything we have walked, and it is never presented as your decibels.
The rest
- If we change these terms, the version on this page on the day you booked is the one that applies to your walk.
- Who we are: Honkz NYC, a CityTracker.ai venture. Reply to your confirmation email, or write to support@citytracker.ai, and a person answers.
- Where this applies: the walks happen in New York City and these terms are read under New York law.